Legal
Privacy policy
Plain-language summary: we collect only what you send us through the contact form, we use it to reply to you, and we don’t sell it or use it for advertising.
Updated
Who we are
AltaSmith is a brand of Code To Cloud Inc., based in Calgary, Alberta. Questions about privacy, or requests about your information, go to [email protected].
What we collect
When you use the contact form, you choose what to send us:
- Your name and email address (required).
- Your phone number, type of business, the package you’re considering, and how you heard about us (all optional).
- Your message.
The form also records how long it took to fill in, which we use only to tell people from spam bots. We don’t run analytics, advertising trackers, or social-media pixels on this site.
If you download our free owner’s guide, the form asks for your name and email address (required), your type of business (optional), and a tick box if you’d also like to hear from us again by email. Those details come to us the same way as a contact-form message. Your browser also remembers on your own device that you’ve unlocked the guide, so you don’t have to fill the form in again; that note stays on your device and isn’t sent to us.
How we use it
- To reply to your enquiry and give you a quote.
- To send you the guide you asked for.
- To keep a record of the conversation if you become a client.
We don’t sell your information, and we don’t add you to a marketing list unless you ask us to. That includes the guide: you’re added to an email list only if you tick the box, and you can unsubscribe at any time.
Who handles it for us
Form submissions are processed by Formspree, a service based in the United States, which delivers them to our email. This website is hosted on Cloudflare’s global network. That means your information may be stored or processed outside Canada, where it may be subject to the laws of that country. We use these providers only to run the site and receive your messages.
The engineers who work with us on AltaSmith projects may also see your enquiry where that helps us reply or prepare a quote.
How long we keep it
We keep an enquiry for as long as we need it to respond and manage any resulting relationship, then delete it. You can ask us to delete yours at any time.
Your choices
You can ask to see the personal information we hold about you, correct it, or have it deleted, by emailing [email protected]. We’ll respond within a reasonable time. If you’re not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta.
Changes
If we change how this site handles personal information, we’ll update this page and its date. Back to the homepage.